You can reach us by email at info@megamastering.com or by phone at 0129045719. Our team is available Monday to Friday, from 9 AM to 6 PM. We are committed to responding to all inquiries within 2 business hours.

For urgent technical questions, our SLA guarantees an initial response within 1 business hour. For general inquiries, the timeframe is 4 business hours. These commitments apply Monday to Friday, excluding French public holidays.

We accept all professional formats (WAV, AIFF, FLAC) with a minimum resolution of 44.1 kHz / 16-bit. For optimal results, we recommend submitting files in 48 kHz / 24-bit or higher. Please consult our detailed guide for more information.

Our AI tools assist our engineers with spectral analysis, artifact detection, and initial tonal balancing. The final artistic judgment and critical decisions always remain in the hands of our mastering experts. AI is an assistant, not a replacement.

Yes. We apply the loudness standards of major platforms (Spotify, Apple Music, Deezer, etc.) and provide adapted versions if necessary. We also ensure stereo/mono compatibility and listening quality on all devices.

Our technical facilities located at 78, avenue Philippine Hamel are accessible by appointment for in-person consultations. Please contact us to schedule a visit. Remote mastering sessions are also available via our secure platform.